WELCOME TO THE WILDGEESEFLY.COM PRIVACY POLICY

Wildgeesefly.com respects your privacy and is committed to protecting Personal Identifiable Information that you may provide to us through the website. 

This Privacy Policy applies to all users of Wildgeesefly.com who use the website and /or subscribe, register and/or purchase services and / products through Wildgeesefly.com.  The Privacy Policy applies to Personal Information collected through the website or Wildgeesefly.com email and not to Personal Information collected through other sources.

This Privacy Policy, together with the Terms and Conditions posted on Wildgeesefly.com, set forth the general rules and policies governing your use of our website.  Depending on your activities when visiting Wildgeesefly.com, you may be required to agree to additional terms and conditions.

The purpose of this Privacy Policy is to set out how, why, and when the website Wildgeesefly.com uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

It is important that you read this Privacy Policy together with our other Terms and Conditions, Privacy Notices or Policies we may provide from time to time when we collect or use your Personal Information.

This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you.  By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.

In this Privacy Policy, the terms:

  • “Personal Information”, and “process/processing” bear the same meanings as set out in POPIA

  • “we”, “us” or “our” refers to the owners of Wildgeesefly.com.

  • “you” and “your” refers to every person that accesses or uses our Platforms also referred to as a user.

IF YOU ARE BELOW THE AGE OF 18

If you are below the age of 18 years, you must always get permission from your parent or guardian before you subscribe to Wildgeesefly.com, register for Groups or Workshops or use our website to give us your Personal Information.  We may check that your parent or guardian has given you such permission, for example by asking you to provide us with your parent’s or guardian’s contact details so we can contact them.  We may also check that the contact details you have given us are correct and are the details of a person who is actually your parent or guardian.  If we are not able to verify such permission or if a parent or guardian confirms that you do not have their permission, you may not use our Platforms.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS

a)    CONTACT FORMS

The contact forms and subscriptions to the Wildgeesefly.com news, updates and events include the following Personal Information:

·      Name and Surname

·      E-mail address

b)    WORKSHOP REGISTRATION FORMS

Workshop registration forms will include additional personal information particular to the specific workshop.

WHY DO WE PROCESS YOUR PERSONAL INFORMATION?

Personal Information is processed for communication, education, marketing, and registration purposes.

RETENTION AND RESTRICTION OF RECORDS

We keep Personal Information for as long as:

·      we need to provide our wildgeesefly.com news, updates, and events information to you and as long as you are subscribed to our mailing list,

·      we keep Personal Information provided for Workshops / Groups for as long as per regulatory prescriptions.

By accessing and using Wildgeesefly.com to subscribe and / or register for a Group / Workshop, you consent to us, to retain Personal Information for no longer than may be necessary to achieve the purpose for which the information was initially collected or subsequently processed.

USER TRACKING AND COOKIES

When you access and use Wildgeesefly.com we may use various technological tools to improve your experience on our website using cookies and / or user tracking.

Cookies are small pieces of data that websites store on a device.  Cookies can improve our visitors’ browsing experience because they help websites remember preferences and understand how people use different features.  Wildgeesefly.com uses cookies to help our website run effectively and provide the best experience for our visitors.

Wildgeesefly.com collects personal data to power our site analytics, including:

·       Information about your browser, network, and device

·       Web pages you visited prior to coming to this website

·       Your IP address

This information may also include details about your use of this website, including:

·       Clicks

·       Internal links

·       Pages visited

·       Scrolling

·       Searches

·       Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Wildgeesefly.com also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients.  For example, these communications may include one or more clickable text or graphics that include URLs that link to content on Wildgeesefly.com.  However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on Wildgeesefly.com.  The tracked data can help Wildgeesefly.com determine the effectiveness of our communications to users and customers, or to gage interest in specific topics.  If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages.  Such communications may also include pixel tags that can tell us whether for example, an email has been opened.  We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.

Wildgeesefly also use cookies to track certain behaviours of unknown visitors on our site.  For example. if you visit our site by following a link in an email from a third party or in an advertisement from such a party, we may track that behaviour. In such cases, we may not have any Personally identifying Information about you at that time; however, if you later sign up for a product or service, or make a purchase, we may be able to associate your past behaviours on our sites with you thereafter.

Cookies and other technologies can generally be controlled on your devices.  If you want to disable cookies you should review your privacy or security settings.  Please note that certain features of Wildgeesefly.com or related software, products, or services may not be available if you have cookies disabled on your device.  We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled.  If you have your cookies on your device or browser disabled and are having difficulties, you may wish to enable them to see if the problem is resolved.

We will not use your Personal Information for any other purpose without your permission.

By accessing and using Wildgeesefly.com you consent to our use of cookies.

EMBEDDDED CONTENT FROM OTHER WEBSITES

Information on Wildgeesefly.com may include embedded content (For example, videos, images, articles, etc.).  Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you are logged in to that website.

OPT OUT FROM MARKETING

Wildgeesefly.com marketing makes use of its mailing list.  You have the right to request to be unsubscribed by making use of the “unsubscribe” option or by emailing info.wildgeesefly.com.

WHO ELSE GETS TO PROCESS YOUR PERSONAL INFORMATION?

Wildgeesefly.com and its owners do not sell your Personal Information to third parties for their marketing or any other purposes.

We may provide or make your Personal Information available to:

·      our employees, staff and / or third-party service providers to enable them to assist us in the delivery of services,

·      the service providers (under contract with us) who help with parts of our business operations (marketing of Wildgeesefly, public relations, technology services, etc.).  However, our contracts dictate that these service providers may only use your Personal Information in connection with the services they perform to us and not for their own benefit or any other purpose; such information must be treated as confidential information.

·      our suppliers may liaise directly with you regarding any goods that you have purchased or for any other purpose which may require their direct involvement. 

SENDING YOUR RERSONAL INFORMATION OUTSIDE SOUTH AFRICA

We may transfer certain Personal Information outside the geographic borders of South Africa to service providers for the purposes set out above (Why we process your Personal Information?), including data storage and back-up purposes to ensure the integrity of our systems.  

When we transfer your Personal Information outside of the geographic borders of South Africa, we will ensure that we do so in accordance with the requirements for lawful transfer outside of South Africa as set in POPIA.

By accessing and using Wildgeesefly.com you consent to us transferring your Personal Information outside of South Africa as set out in POPIA.

SECURING AND STORING YOUR PERSONAL INFORMATION

We secure the integrity and confidentiality of your Personal Information in our possession or under control by taking appropriate, reasonable, and technical measures to prevent unlawful access to or processing of Personal Information.

Personal Information obtained through Wildgeesefly.com, such as sign up for news, updates and events are stored on Mailchimp.  When using the unsubscribe option on email correspondence, Mailchimp will automatically remove the subscriber from the mailing list.  Registrations for group or workshop attendance are done through Google Forms and kept in an online data base.  The information of attendees is kept according to prescribed regulations.

For further information of the Protection of other Personal Information collected by the owners of Wildgeesefly, which are not collected via the website, refer to the POPIA Manuals of Dr. Albé Fourie and Marion Greene.

Should you disclose your Personal Information to any third party other than Wildgeesefly.com, Wildgeesefly.com shall not be liable to any loss or damage arising or suffered by you because of the disclosure of such Personal Information to any third party.  This is because we do not regulate how that third party uses your Personal Information.  You should always ensure that you read the privacy policy of any third party.

KNOW YOUR RIGHTS

Having provided adequate proof of your identity you have the right to:

·      amend your personal information we process,

·      request a record or description of your Personal Information provided and kept through the website and for the amendment thereof.  Wildgeesefly.com may charge an additional administrative fee or refuse the request,

·      request to have your Personal information corrected, destroyed, or deleted:  Please note you can stop your subscription to Wildgeesefly.com – in this instance all email records will be deleted.  Wildgeesefly.com and its owners will only retain your Personal Information subject to any legislative requirements and / or internal retention policy,

·      us complying with your request, unless we have credible reason why we cannot comply,

·      notify you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request,

·      submit a complaint to the Information Regulator.

CONTACT INFORMATION

If you have any questions about the Wildgeesefly.com Privacy Policy, please contact us via email at info.wildgeesefly.com

HOW TO LODGE A COMPLIANT WITH THE INFORMATION REGULATOR

If you have any complaints about the Privacy Policy of Wildgeesefly.com or our compliance with this Privacy Policy, you can lodge a complaint with the Information Regulator.  The contact details of the Information Regulator are available on its website at:  https://justie.gov.za/inforeg/

This version of the Privacy Policy replaces any preceding privacy policy provisions on our website.  When you use our Platforms the version of the Privacy Policy posted on this page applies to you.